Improve Performance and Conversion With Magento 2 Maintenance Support & Services

Customer Onboarding Setting up your account to our maintenance center along with all the onboarding measures.

Auto Backup Configuration We configure auto backup as per the plan opted and we ensure it runs smoothly.

First Website Full Backup We do take an initial full backup before proceeding with any activity under the maintenance program.

Google Analytics Setup We do integrate Google Analytics into every website we maintain. Google Analytics gives details statistics of your website visitors. By logging into the Analytics dashboard, you can get visit details such as location, device, city, browsers, keywords ranked, etc.

Search Console Setup Our Technical team does setups Google Console for your web sites. Google Console is essential to identify any error that may impact your website performance.

Domain & SSL Monitoring Setup We do configure so that our system monitors the domain and SSL expiry date once every day.

Website Uptime Monitoring Setup We will setup Auto-Monitoring of your website up & down instances, and a monthly report will be shared with you.

Staging Environment Creation If it applies, we will create a staging environment for the website to act on major change/technical issues. So that it will not impact the live website anyway.

Protect Directories

Strong Admin Password Using a strong password for your Magento store is definitely the easiest method to strengthen your website security.

Delete Unused Users Unauthentic users may harm the store, hence we should review it periodically and delete it if any unused creds are found.

Install Security Patches Magento issues security patches to fix major issues, new product releases include additional improvements to help secure the site. These need to install in the store.

Implement Captcha The humble reCAPTCHA can stop automated brute force scripts from attempting to login into your store for days on end.

Change Backend URL Changing your Admin URL is one of the methods to keep your store admin site harder to be found by wandering internet users and less attractive to hackers.

Disable dangerous PHP functions

Image Compression

Enable Flat Categories and Products Flat Catalog allows offloading the number of the database once there is any request for showing the product. At the same time, the MySQL query complexity will be reduced.

GZip Compression

Merge CSS and JS Files Making the web page as light as possible for the fast loading

Enable Caching By enabling cache, it will create a cached copy of the store to improve the loading time.

Enable Compression

Varnish Cache

CDN Implementation A content delivery network (CDN) is a network of distributed edge servers, which accelerate your content around the globe.

Refresh Cache Cache Refresh is required to apply the updates we have done to the website.

Magento Security Patches Secures against potential vulnerabilities and protects your store against possible hacks

Order Processing Test Our team will test the order process to identify any issues the buyer possibly facing.

Clearing Logs and Junk files Clearing Logs and Junk files not only optimizes your WordPress sites/blogs but also cleans up the obsolete data from the database.

Database Optimization Optimizing your database cleans up unwanted data which reduces database size and improves performance.

Website Malware Scan & Resolve

Check Website Load Time Website speed is a major factor in website performance. Hence we do monitor and improve your website speed.

Comment Spam Monitoring & Deletion To optimize for speed and performance, we do delete spam marketing comments that you get on your blogs.

Broken Link Check & Fix A broken link or dead link is a link on a web page that no longer works because the website is encountering one or more of the reasons. We do check and resolve such issues.

Website Backup We will take a full website backup which will help in any kind of disaster recovery.

Form Processing Check Your forms are an important way to generate leads. Hence, we do check all the forms if they are working properly.

SSL Certificate Expiry Check You will get the current SSL Certificate Expiry status on the monthly report

Support Request via Client Portal, Mobile App Raise your support requests via our IOS & Android Mobile Apps, additionally, you can raise support requests by submitting our support form.

24/7 Support Ticket Coverage Raise support tickets anytime by submitting the Create Ticket form in the Customer Portal.

Communication via Google Meet/ Zoom Email / Ticket / Google Meet / Zoom Support

Activity Report You will get a detailed and professional Monthly Website Monthly Maintenance Activity Report.

Performance Report In this report, you will find how its performance score fluctuates in Google Insight, GT Metrix, Pingdom, etc.

Support Request Report Till Date Detailed Support Usage Summary with Tickets and statuses.

Website Traffic Report With our maintenance program, you will get an advanced report of your monthly website traffic.

Website Difficulties with Expert Suggestions Monthly Suggestions from our developer relating to performance, security improvements & latest technology trends.

Website Uptime Report You will get a detailed monthly uptime report on your website.