Get Personalized Care for Your CI Store with CodeIgniter eCommerce Maintenance Packages

Customer Onboarding Setting up your account to our maintenance center along with all the onboarding measures.

Auto Backup Configuration We configure auto backup as per the plan opted and we ensure it runs smoothly.

First Website Full Backup We do take an initial full backup before proceeding with any activity under the maintenance program.

Google Analytics Setup We do integrate Google Analytics into every website we maintain. Google Analytics gives details statistics of your website visitors. By logging into the Analytics dashboard, you can get visit details such as location, device, city, browsers, keywords ranked, etc.

Search Console Setup Our Technical team does setups Google Console for your web sites. Google Console is essential to identify any error that may impact your website performance.

Domain & SSL Monitoring Setup We do configure so that our system monitors the domain and SSL expiry date once every day.

Staging Environment Creation If it applies, we will create a staging environment for the website to act on major change/technical issues. So that it will not impact the live website anyway.

Website Uptime Monitoring Setup We will setup Auto-Monitoring of your website up & down instances, and a monthly report will be shared with you.

Security Optimization Our technical team has certain security checklists in place to implement on your website while initiating maintenance. Some of those are Google ReCaptcha, Auto IP Blocking, etc.

Image Compression

Database Optimization Optimizing your database cleans up unwanted data which reduces database size and improves performance.

GZip Compression

Leverage Browser Caching Images, CSS, JS file: This tells the browser to keep the downloaded elements in the temporary folder for 7 days before requesting everything again from the server. this will lead to the fast loading of the website for revisitors.

Server Side Caching* Server-side caching is one of the fastest ways to improve site performance.

CDN Implementation A globally distributed network of edge servers that speeds up your content is known as a Content Delivery Network (CDN).

Website Full Backup We take a full backup of the website each month either auto or manual.

Framework Security Patches Secures against potential vulnerabilities and protects your store against possible hacks

Broken Link Check & Fix When a website is facing issues, such as being broken, a link on a web page may no longer work, leading to a broken or dead link. We ensure to verify and resolve such issues.

Enquiry Form Process Check We make sure all your lead generating enqury forms are working properly.

Website Load Time Check Website speed is a major factor in website performance. Hence we do monitor and improve your website speed.

Order Processing Test Testing the order process prevents any kind of glitch while checking out.

Advance Malware Scanning Full Website Malware Scanning and Clean up

Database Optimization Monthly Optimizing Database Improves Website Performance. This process optimizes each database table of the website.

Clearing Logs and Junk files Clearing Logs and Junk files not only optimizes your WordPress sites/blogs but also cleans up the obsolete data from the database.

SSL Certificate Expiry Check You will get the current SSL Certificate Expiry status on the monthly report

Support Request via Client Portal, Mobile App Raise your support requests via our IOS & Android Mobile Apps, additionally, you can raise support requests by submitting our support form.

24/7 Support Ticket Coverage Raise support tickets anytime by submitting the Create Ticket form in the Customer Portal.

Communication via Google Meet/ Zoom Email / Ticket / Google Meet / Zoom Support

Activity Report You will get a detailed and professional Monthly Website Monthly Maintenance Activity Report.

Performance Report In this report, you will find how its performance score fluctuates in Google Insight, GT Metrix, Pingdom, etc.

Support Request Report Till Date Detailed Support Usage Summary with Tickets and statuses.

Website Traffic Report With our maintenance program, you will get an advanced report of your monthly website traffic.

Website Difficulties with Expert Suggestions Monthly Suggestions from our developer relating to performance, security improvements & latest technology trends.

Website Uptime Report You will get a detailed monthly uptime report on your website.